1. Responsible entity
The entity responsible for data processing on this website is:
INFRAMEDIC AG
Caralweg 5
7203 Trimmis
Switzerland
Email: info@inframedic.com
Phone CH: 0800 00 30 30
Phone DE/AT: 0800 7000 455
2. General information
The protection of your personal data is important to us. INFRAMEDIC AG processes personal data only to the extent necessary for operating the website, handling inquiries, conducting business relationships, providing technical information, or fulfilling legal obligations.
This Privacy Policy explains which data we collect, how we use it, and what rights affected persons have.
3. Which data is processed?
Depending on how the website is used, the following data in particular may be processed:
- Name, company, and contact details
- Email address and telephone number
- Information from contact, inquiry, or OEM forms
- Project and integration information
- IP address
- Browser type and browser version
- Operating system
- Referrer URL
- Date and time of access
- Usage data and technical log data
- Cookie and consent information
4. Purposes of processing
We process personal data in particular for the following purposes:
- Providing and securing the website
- Handling contact and technology inquiries
- Communicating with interested parties, customers, and OEM partners
- Providing technical documents
- Preparing and carrying out offers, projects, and partnerships
- Improving the website and user-friendliness
- Fulfilling legal obligations
- Protecting against misuse, spam, and security risks
5. Contact forms and inquiries
If you contact us via a form, by email, or by telephone, we process the information you provide in order to handle your inquiry.
This data will not be shared with third parties without your consent unless this is necessary to process your inquiry, fulfill a contract, or comply with legal obligations.
6. Server log files
When you visit the website, technical data is automatically processed. This includes the IP address, date and time of access, browser information, operating system, and pages accessed.
This data is used for the technical provision, security, error analysis, and stability of the website.
7. Cookies and similar technologies
Our website may use cookies and similar technologies. Details can be found in our Cookie Policy.
Non-essential cookies or external services are used, depending on the technical implementation, only if they are activated and the legal requirements are met.
8. Analytics and third-party tools
If analytics, marketing, or third-party tools are used on the website, data may be transmitted to external providers.
Please add, if applicable:
- Google Analytics
- Google Tag Manager
- Google Maps
- Google Fonts
- YouTube / Vimeo
- Meta Pixel
- LinkedIn Insight Tag
- Newsletter tool
- CRM system
- Hosting provider
- Cookie consent tool
9. Data disclosure
Personal data is only disclosed if this is necessary for contract fulfillment, handling an inquiry, technically providing the website, complying with legal obligations, or with your consent.
Possible recipients may include:
- Hosting and IT service providers
- Technical service providers
- CRM or communication providers
- Payment or shipping service providers, if relevant
- Legal or tax advisors
- Authorities, where legally required
10. Data transfer abroad
When using certain services, personal data may be transferred to other countries. INFRAMEDIC AG ensures that such transfers only take place if an adequate level of data protection or suitable safeguards are in place.
11. Storage duration
Personal data is stored only for as long as necessary for the respective purposes or as long as statutory retention obligations apply.
Contact and project inquiries may be stored as long as this is necessary for processing, documentation, or a later business relationship.
12. Data security
INFRAMEDIC AG takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, and unauthorized alteration.
13. Rights of affected persons
Within the scope of applicable data protection laws, affected persons have, in particular, the right to:
- Information about processed personal data
- Correction of inaccurate data
- Deletion of data, provided no retention obligations prevent this
- Restriction of processing
- Objection to certain data processing
- Release or transfer of data, where applicable
- Withdrawal of consent previously given
Requests can be sent to info@inframedic.com.
14. Changes to this Privacy Policy
INFRAMEDIC AG may update this Privacy Policy at any time if legal, technical, or organizational changes occur.