Developed in Switzerland · Trimmis, Graubünden
Let’s find your place for warmth.
Tell us your preferred model, destination country and available space. We will discuss features, delivery and installation with you.
Advice and next steps
Tell us your preferred model, destination country and available space. We will discuss features, delivery and installation with you.
CH / LI: 0800 00 30 30
DE / AT: 0800 7000 455
INFRAMEDIC AG · Caralweg 5 · 7203 Trimmis · Switzerland
Our headquarters remain in Switzerland. From here, we serve customers in Switzerland, Germany and Austria.
Preparing your enquiry
For initial advice, tell us your preferred model or product type, number of users, destination country and postcode, and available space. Photos or a simple room sketch can help with further planning.
1. Discuss your choice
We discuss whether a chair, seated cabin or reclining cabin suits your preferences.
2. Define the quotation
Your quotation sets out features, price and currency, tax treatment, scope of delivery, transport, any installation and payment terms. Delivery timing is agreed for your specific order.
3. Prepare for delivery
Access, the installation location and connection requirements are clarified before delivery. Included services and the preparations you need to make depend on the agreed delivery and installation scope.
Already own an INFRAMEDIC product?
For a service enquiry, include the model, serial number and a brief description of the issue. For an error message, include its exact wording and a photo of the display. Email info@inframedic.com.
Request advice
We use your details to respond to your enquiry. Further information is available in our privacy policy.
Ordering and previous shop enquiries
For a new enquiry, tell us your preferred model and delivery country. If you have an existing order or an old shopping-cart link, include your order reference if available. Sending an enquiry does not create or confirm an order.
Delivery and installation enquiries
Delivery times, costs and installation depend on the model, address and agreed scope. We confirm them in your quotation. Please check access through doors and stairs, available space and electrical requirements. For existing orders, the agreed order documents apply.
Looking for ONE-BASIC?
For assistance with an existing ONE-BASIC, send us the model name and serial number from the label, together with your question. We will help identify the appropriate information. Our current chair range includes ONE-EVOLUTION and ONE-PREMIUM; please ask us about compatibility.