Controller

The controller is INFRAMEDIC AG, Caralweg 5, 7203 Trimmis, Switzerland.

Data processed

Technical access data such as IP address, time, browser details and server logs may be processed when visiting the website. Contact and project details provided through enquiries are processed to respond.

Contact forms and product finder

Our enquiry forms require your name, email address, delivery country and message. Telephone number, postal code and preferred model are optional. The information is used to handle and respond to enquiries. The forms use a Jetpack form feature. The product finder is available at berater.inframedic.de. If you follow a link to an enquiry form and submit it, we handle your details as described above.

We use WordPress.com to host and operate the website. Our consultation forms use Jetpack Forms by Automattic. Submissions are stored in the WordPress database and emailed to INFRAMEDIC AG. The IP address and submission time are also recorded. Automattic’s Akismet service checks submitted information and technical data, such as the IP address and browser identifier, for spam.

Purposes and legal bases

Where the GDPR applies, we use Article 6(1)(b) for product and contract enquiries made at your request, Article 6(1)(f) for secure website operation, spam prevention and general enquiries, and Article 6(1)(c) for legal obligations. Optional services that require consent rely on your consent under Article 6(1)(a).

Service providers and international transfers

Hosting, website, form and communications providers may process information on our behalf. Cross-border data transfers require the safeguards mandated by applicable law.

Retention and individual rights

We retain enquiries while we handle them and for as long as necessary to perform a contract, defend legal claims or meet legal retention obligations. Subject to applicable law, you may request access, rectification, erasure, restriction or portability and may object to processing. You may withdraw consent for the future and lodge a complaint with the competent data protection authority.

Contact

For privacy enquiries, email info@inframedic.com.